Money leaks out day to day — lost hours, lost leads, lost deals, lost customers.
Invoicing, data entry, chasing payers, scheduling — it lands on the team and gets done in the evenings. A direct opportunity-cost leak, plus the burnout that follows.
Lead intent peaks the second they submit and decays fast — the first business to respond wins roughly half of deals. Most businesses take ~47 hours.
Each un-chased quote was a deal you'd already earned the right to win. The leak is silent — nothing breaks, the deal just quietly lapses.
You're losing customers you already won. Winning a new one costs 5–25× keeping an existing one — and the leak's invisible until the quarter's down.
Figures: VMO2/Strand · MIT/Oldroyd · HBR/Bain.
Find → Fix · the diagnosis
In a workshop we map where the money's going — then fix what's costing you most first.
It starts with a workshop — we map where it's leaking, agree what's worth fixing and what it'd take, in plain English, before any work begins.
Where the money usually goes.
Time
Hours
Your hours — and the hours you pay for.
Leads
Enquiries
Gone cold before anyone replies.
Deals
Quotes
Sent once, never chased, quietly lapsed.
Customers
Churn
Drifting away one missed follow-up at a time.
Calls
After-hours
Booked by whoever answered while you were shut.
Admin
Busywork
Evenings lost to invoicing and data entry.
Cash
Invoices
Sent late, paid later, chased at weekends.
Leads
Dormant
Thousands in the CRM, given up on.
Diary
No-shows
Paid-for slots left empty.
Deals
Quote speed
Two days to send — cold by then.
Capacity
The missing hire
The role you can't yet justify.
Numbers
Reporting
No idea which jobs actually pay.
Marketing
Content
Goes quiet the moment work picks up.
Support
Tickets
Piling up faster than you clear them.
Know-how
Handover
Walks out the door when someone leaves.
Software
Custom builds
Too slow and costly to get built.
Tools
Integrations
The apps you keep meaning to connect.
Platforms
Juggling
Too many dashboards and logins to keep up.
Time
Hours
Your hours — and the hours you pay for.
Leads
Enquiries
Gone cold before anyone replies.
Deals
Quotes
Sent once, never chased, quietly lapsed.
Customers
Churn
Drifting away one missed follow-up at a time.
Calls
After-hours
Booked by whoever answered while you were shut.
Admin
Busywork
Evenings lost to invoicing and data entry.
Cash
Invoices
Sent late, paid later, chased at weekends.
Leads
Dormant
Thousands in the CRM, given up on.
Diary
No-shows
Paid-for slots left empty.
Deals
Quote speed
Two days to send — cold by then.
Capacity
The missing hire
The role you can't yet justify.
Numbers
Reporting
No idea which jobs actually pay.
Marketing
Content
Goes quiet the moment work picks up.
Support
Tickets
Piling up faster than you clear them.
Know-how
Handover
Walks out the door when someone leaves.
Software
Custom builds
Too slow and costly to get built.
Tools
Integrations
The apps you keep meaning to connect.
Platforms
Juggling
Too many dashboards and logins to keep up.
Fix · the leaks sealed
With the leaks sealed, the work runs itself.
Your own AI systems handle the work that kept slipping — and what you were losing starts paying off instead.
Built around how your business needs it to work. It runs the work, watches what you can't, and flags the things that need a decision. You and your team stay in the loop where it counts.
TimeThe never-ending repetitive tasks that ate your days — handled, and the hours come back.
Reclaimedwas: evenings lost
LeadsEvery enquiry answered in the 5-minute window — day, night, weekend.
Answeredwas: ~47 hrs
DealsFollow-up runs the full cadence until they buy or opt out — every quote followed through to an answer.
Chasedwas: stopped after 1
CustomersCustomers going quiet — flagged early and engaged before they're gone for good.
And it keeps running on its own — the repetitive work off your desk for good, and your calendar opens to the work you never had time for.
These four are the common ones — the same approach seals leaks wherever we find them.
Grow · the payoff
Less time spent keeping the business running — more time free to grow it.
Time
Hours back
From the work that now runs itself.
Attention
Headspace
More looking forward, less keeping up.
Momentum
Forward motion
The business gains ground, week on week.
The work you used to put off or turn down while the backlog never cleared? Now there's room to take them on.
How we work · the process
We've carried it — the pipeline, the customers, the week swallowed by busywork. So we build for the way yours actually runs.
Four stages. We measure before each one.
01
Find
A straight diagnosis: where it leaks, what it costs, and which fix pays back first.
02
Fix
We stop the worst leak first — the quickest fix that proves itself.
03
Build
The repetitive work runs itself — built to how the business needs to run, not just how it does.
04
Grow
The time and attention to take the business forward.
The hard part of AI isn't the technology — it's integrating it and measuring it. So that's what we build around: it fits the tools you already run, and everything's measured against your baseline.
Find the leak first. Decide the rest after.
A fix scope that's yours to keep — whether or not we work together.